How can there be a cancellation fee unless there's a deposit before hand? Is the hobbyist booking an appointment ahead of time, it's scheduled and then he cancels, he's expected to pay the full amount because he backed out?
Sorry, then, I must have read it wrong - Never heard of that, how's a cancelation fee even possible unless you pay in advance? and the "fee" is keeping that cash once the hobbyist doesn't show... and the reversal is the SP cancels after a deposit of any kind has already been made, does she reimburse? -- never heard of that either, it would be the professional thing to do, I would think and hope that would happen. But it's rare in my experience that an SP has to cancel after a deposit is made.