I have just recently upgrading my cell phone to a Blackberry Storm and eally love it. It makes things much easier when I am away from my computer to answer all my emails, open attachments that people send, work online, and so forth. Investing in the proper Data Package is a must when upgrading to a smart phone. Keeps the costs down and improves the performance of what I can do with it. Like Erin, my contract was nearly over aand was able to upgrade at a much less cost than having to but it outright. Also, now I don't have to lug around my damn laptop or try to find a WI-FI connection when out. I am connected at all times, 24/7, 365 days a year. I even included my work number as a buddy number so all my calls that are forwared don't cost a cent when I am away from my location or touring. Took some time getting used to the touch screen, but now its like another tool in the purse. Not quite as good as my toys, but close... Maybe once they make a cell phone that vibrates as good as my toys, I'll be able to just rely on the phone! Wink! Wink! But if you contract is still just in the first year, I'd wait to upgrade unless you REALLY must do so for work purposes.