This is a discussion I get very passionate about. Having sat on both sides of the fence I can say with certainty that it is a community effort to provide quality industry wide. Here is a little insight into both agencies and indies that many do not understand. Both serve a specific clientele and are necessary. Some may find it interesting reading, others will not.
AGENCIES
The agency acts as an AGENT for SP's that choose not to handle the business side of this industry. The Agency works for the SP. Here is a situation that can be ideal for ladies who are not business oriented, do not want their bodies plastered over the internet for a myriad of reasons and make a choice to allow someone else to do the tasks they do not want or can't do. It is the easiest gateway into this industry and a perfect place for a beginner to get her feet wet. Beginners, tho the demand is high for them, are the most unstable and unreliable group to deal with on a day to day basis due to their age and inexperience. You never know how this business is going to impact them mentally, physically and spiritually. Agencies need staff stability so their SP's are on shifts which means they may be working when they would rather be home in bed. Agency staff have to be receptionist, negotiator, schedule manager, counselor, confessional priest, fashion adviser, bookkeeper, trouble spotter, deescalation expert and last but not least task master just to name a few of the hats they wear simultaneously. If there is more than one person on the phone at a time they are lucky. Good Agency staff have more on their plate than anyone imagines. If their plate is not overflowing, they are not doing their job.
I had many wonderful girls come to work for me that seemed very well suited and by the third week they were a mess. Why does this happen? I constantly tried to improve my agency to ensure my girls were cared for. 10 years later, I am proud to still call many of them friends. So what was the problem? The only factor that was consistent and I had no control over was the clients. Many men who use agencies do not treat the SP as a person. A girl can run 5 appointments in an evening and it only takes one to screw her night up. This is not a business for the tender hearted or thin skinned. Because Agencies have a younger SP base, the girls take things personally and there can be serious damage done to their self esteem. The damage can be cumulative, and 6 months after a sweetheart starts she can end up seeming hard, uncaring and cold if she is not protected and cared for by her Agency. Many Agency SP's carry shame about what they are doing because they are still operating on the belief system our society instills in most of us. All it takes is one client that has that "your disposable" energy and she's hit. He doesn't even have to say anything, it's a feeling and once it touches you, you can't scrub it off you with stainless steel wool. Younger SP's haven't yet found their inner strength as a woman, let alone make friends with the wildness within. Most struggle with living a secret life and trying to reconcile who she thinks she is with who she truly is. This not just a job, it is a challenge to ingrained beliefs that have been there for generations. It takes a tremendous amount of courage to jump into this industry. It takes perseverance and a rare determination to stay in it long term.
Running with an agency can be incredibly hard even for a seasoned pro. More often than not, SP's arrive on the Agency steps with more baggage than a luggage carousel. No little girl grows up wanting to be an SP. 99% of the time life hands them circumstances and they end up in a bind for $$$. They look to this income to fix their problems. What they don't realize is that $$$ doesn't solve the real problems, just alleviate the symptoms. So if an agency SP doesn't live up to her ad, take a look at her age and try and imagine her circumstances. You very well maybe the nice guy who's booked after the jerk. That said, if you are not happy with your service, an agency has more leeway to rectify the situation by offering a next time discount or some other type of perk to keep a customer. But it is up to you to call immediately and let them know. They can't fix it if they don't know it's happened.
There are many ladies who thrive with an Agency because they are people oriented and take their work seriously. You will find they are either older or have a maturity that is unusual for their age. A truly good Agency does not have a problem keeping staff, SP's or clients. There are certain markets that make it challenging for an Agency to maintain staff, and I take my hat off to Agencies that service Ottawa. This is not an easy market. Agencies in Ottawa charge what the market will bear and in my humble opinion you get what you pay for.
Indies
Indies are a different breed of woman. Most started with an Agency but figured out quickly that we like to have more control over our business. We understand the responsibility and dedication it takes to run our own business. Younger Indies are learning as they go. The difference between them and their Agency counterparts is that they can take the time off when they need/want to and do not usually maintain a regular schedule. Do Indies have bad days? Of course they do. We have the option of canceling our day, but we seriously risk damaging our reputation. We have the same "ah ha" moments as Agency SP's, but we have no one to blame when they happen but ourselves. We alone are responsible for who we entertain so when things go wrong we carry the burden, when things go right we carry the glory. We have to wear the same hats as the agency owner and be our own cheer squad. We also come to realize our faults and weaknesses quicker because we are a 1 man show.
Indies are usually more comfortable with who they are and what they do. They are more willing to take responsibility when things go wrong. Who does a client complain to when an appointment with an Indie awry? Most clients say nothing, chalk it up to experience and move on. The client should let the Indie know so she can fix it. We go the extra mile because we understand the long term financial impact of losing a client. Are Indies better value? That all depends, what is valuable to you?
cat
P.S. I had more to write about Indies but my "s" button popped off!