I get a lot of pm's from members requesting information, opinions, etc., and I'm happy to help as far as I can. I'm glad to be considered a useful and trustworthy resource! I never of course provide information that's better requested of the sp herself, like specific services, locations, or rates, and things like that, but I've had some good exchanges with members on their expectations and experiences. That more private side of cerb communication is something I enjoy.
The reason I'm posting this is to say how much I appreciate it when members get back to me after I've responded, even with a simple thank you. It's good to be acknowledged, and I'm grateful to my correspondents who take the time to do this, and to let me know afterwards how things went, or just in general to share their own thoughts. But that 'thank you' is the important part.