Got to up your acronym game and ask for the BBBJTCNQNS instead. ;)
Perhaps you may have done it this time, but if there's something that important to you for a service, get it cleared out of the way during the initial communication. It's your time and money, so it's fair to ask. There are providers out there who do enjoy it (sometimes only after repeat visits). But search through the reviews to help narrow things down for next time.